Privacy Policy

Statement

MOBOSI operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). MOBOSI is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

At MOBOSI, your privacy is a cornerstone of the trust you place in us. We have designed this Privacy Policy to provide a transparent overview of how MOBOSI Technology Co., Ltd. collects, utilizes, discloses, and protects your personal data.

By interacting with our website, you consent to the practices described in this policy, including our use of cookies as detailed below.

1. THE INFORMATION WE COLLECT

We collect information to provide a better, more personalized shopping experience. This data falls into two categories:

A. Information You Provide Directly:

  • Order Fulfillment: When you purchase from MOBOSI, we collect your name, shipping/billing address, payment details, and email address to process your transaction and deliver your products.

  • Warranty & Support: We retain records of your purchase to verify your eligibility for our Lifetime Warranty.

  • Engagement: If you subscribe to our newsletter, we collect your email address. You may also choose to provide your birthday or phone number for exclusive offers and news.

  • Customer Care: Records of your interactions with our support team at help@mobosi.com are kept to ensure high-quality service.

B. Information Collected Automatically:

  • Browsing Behavior: We track how you interact with our Site, including referring URLs, pages viewed, and the duration of your visit.

  • Device Data: This includes IP addresses, browser types, time zones, and geolocation data collected via cookies and similar technologies.

2. HOW WE USE YOUR PERSONAL DATA

We process your information based on legal obligations, contractual necessity, and our legitimate business interests:

  • Contractual Necessity: To fulfill your orders, process payments, and coordinate with courier services for delivery.

  • Warranty Services: To manage our Lifetime Warranty program and verify your purchase history should you need a replacement.

  • Legitimate Interests: We may use your data to:

    • Prevent fraud and ensure network security.

    • Analyze usage trends to improve our product designs and website functionality.

    • Conduct data analytics to measure the effectiveness of our advertising.

    • Send "Abandoned Cart" reminders to help you complete your purchase.

  • Marketing: With your explicit consent, we send tailored promotions, event invites, and product news. You can opt out at any time via the "Unsubscribe" link in our emails.

3. COOKIES AND TRACKING TECHNOLOGIES

MOBOSI utilizes 1st and 3rd party cookies to optimize your experience.

  • Session Cookies: Essential for keeping items in your cart as you browse.

  • Statistical Cookies: Help us understand site traffic and user behavior via tools like Google Analytics.

  • Marketing Cookies: Used to deliver relevant advertisements on platforms like Facebook and Instagram based on your interests.

Your Choice: You can manage or block cookies through your browser settings. However, please note that disabling cookies may prevent you from completing a purchase or accessing certain website features.

4. DISCLOSURE TO THIRD PARTIES

MOBOSI does not sell your personal data. We only share information with trusted partners to facilitate our services:

  • Service Providers: Payment processors, global shipping couriers, and email marketing platforms. These partners are contractually obligated to protect your data to the same high standards we uphold.

  • Legal Requirements: We may disclose data if required by law, litigation, or requests from public and governmental authorities.

  • Business Transfers: In the event of a merger or sale, your data may be transferred to the successor entity.

5. DATA SECURITY & PROTECTION

We employ commercially reasonable physical, electronic, and managerial safeguards to protect your data. Our website uses HTTPS encryption to secure data transmission. While we strive for 100% security, please remember that no internet transmission is entirely foolproof.

Note: When you post on our social media pages, the information you share becomes public, and you are responsible for that content.

6. DATA RETENTION & YOUR RIGHTS

We retain your personal information only for as long as necessary to fulfill the purposes outlined (e.g., for the duration of your warranty).

You have the right to:

  • Access & Correct: Request a copy of your data or ask us to fix inaccuracies.

  • Delete: Request the removal of your data where we have no legal or commercial obligation to keep it.

  • Withdraw Consent: Revoke your permission for marketing at any time.

To exercise these rights, please contact us at help@mobosi.com with "Data Protection" in the subject line.

7. SMS & MESSAGING TERMS

By subscribing to MOBOSI SMS marketing, you agree to our specific [Messaging Terms] and [Messaging Privacy Policy]. We use this data strictly to send you relevant order updates and promotional offers via text.

8. CONTACT US

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at help@mobosi.com or contact us at 3151 S Jones Blvd, Singapore, NV, 89146, US

9. POLICY UPDATES

MOBOSI reserves the right to modify this policy at any time. Significant changes will be highlighted on our website or sent to you via email. Continued use of our Site after updates constitutes acceptance of the revised terms.