Warranty Terms
At MOBOSI, we stand behind the quality and craftsmanship of our products. We are committed to creating reliable protective accessories that help you enjoy your devices with confidence.
All MOBOSI products are covered by a 1-Year Limited Warranty from the original purchase date.
What Our Warranty Covers
This warranty covers manufacturing defects and quality issues that affect the normal use of the product, including:
- Defects in materials or workmanship
- Functional issues caused by manufacturing problems
- Product defects under normal use conditions
If your MOBOSI product is confirmed to have a covered defect, we will provide a replacement or another appropriate solution.
What Our Warranty Does Not Cover
Our warranty does not cover:
- Damage caused by accidents, drops, impacts, or improper use
- Normal wear and tear, scratches, or cosmetic changes
- Damage caused by water, heat, chemicals, or extreme conditions
- Products that have been modified or repaired without authorization
- Purchases from unauthorized sellers
MOBOSI products are designed to provide enhanced protection for your devices, but no case or accessory can guarantee complete protection against every type of damage.
How to Make a Warranty Claim
To request warranty service, please contact our customer support team:
Please include the following information:
- Order number
- Proof of purchase
- Description of the issue
- Photos or videos showing the problem (if applicable)
Warranty Period
The warranty period begins on the date of the original purchase and applies only to the original purchaser.
Warranty claims may require proof of purchase from MOBOSI or an authorized retailer.
Contact Us
If you have any questions about our warranty policy, please contact:
Email: help@mobosi.com